Frequently Asked Questions

We produce and ship all individual tag orders within two business days. Business days exclude weekends and federally recognized holidays.

We can usually accommodate group sales orders within two business days as well. However, we may require extra time for group orders depending on the volume of tags we’re producing. Please let us know if you have a specific time requirement for receiving your tags.

Transit time from our location in Wisconsin varies according to the shipping method:

USPS - Free shipping 1 to 6 days
USPS – Priority Mail 2-3 Days*
USPS – Express Mail Next Day Delivery*

Note: Shipping times may be impacted by weather, shipping provider equipment problems or other factors outside our control.

*Additional charge

Expedited shipping is available for all orders. Simply choose from our expedited shipping options at checkout. Additional charges apply.

Regardless of the shipping method you will receive an email notification with the tracking number for your order.

“100% Satisfaction Guaranteed.” If you have a problem for any reason with your Visitag, fill out the form in the contact us section and let us know the issue and we’ll make it right.

To ensure your message fits and is readable, we limit the text to 12 characters. We may be able to use a different font that allows us to add more characters. Please contact us with your requirements.

Yes. Simple logos render well on the tag material we use. More detailed logos may not embroider to an acceptable level of quality. Please contact us with your needs and we’ll reply with complete information as quickly as possible. For all inquires, please include your name, phone number, number of tags desired and a brief description of the special order.

We are a family business and our small staff is busy manufacturing and fulfilling your order(s). If you’d like to connect with us via phone, please call us at (800) 720-1510 and leave a message, or click here to contact us and leave your phone number and we'll reach out to you. We check phone messages and emails at least three times each business day and will get back to you within a few hours after you leave a message or email.